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12:00PM – 1:00PM
1:00PM – 1:15PM
Workshop Overview
1:15PM – 2:15PM
Develop Customers Insights like a Startup
  • Break into groups
  • Conduct F2F or phone interviews with specific (TBD) stakeholders (could be, for example, Millennials or the emerging middle class in developing countries)
  • Compare notes on discussion
  • Create insights
  • 2:15PM – 3:00PM
    Brainstorm New Business Directions, Powered by Exponential Technology
  • Imagine the future of your business based on rapid advance of a given technology, such as artificial intelligence
  • Characterize the current state, visualize a future state in transaction banking, and brainstorm ideas to reach that state
  • 3:00PM – 3:30PM
    Networking Break
    3:30PM – 4:15PM
    Mothership Management
  • Brainstorm the from-to shifts required for your organization's leadership to support innovation
  • 4:15PM – 4:30PM
    Wrap Up