12:00PM – 1:00PM
Lunch
1:00PM – 1:15PM
Workshop Overview
1:15PM – 2:15PM
Develop Customers Insights like a Startup
Break into groups
Conduct F2F or phone interviews with specific (TBD) stakeholders (could be, for example, Millennials or the emerging middle class in developing countries)
Compare notes on discussion
Create insights
2:15PM – 3:00PM
Brainstorm New Business Directions, Powered by Exponential Technology
Imagine the future of your business based on rapid advance of a given technology, such as artificial intelligence
Characterize the current state, visualize a future state in transaction banking, and brainstorm ideas to reach that state
3:00PM – 3:30PM
Networking Break
3:30PM – 4:15PM
Mothership Management
Brainstorm the from-to shifts required for your organization's leadership to support innovation
4:15PM – 4:30PM
Wrap Up